Shipping Policy

Processing Time
Unless specifically noted on the product page (such as "ships directly from manufacturer"), your order should be shipped the same business day as long as it is received before 3:00 PM EST, Monday through Friday (excludes international and military shipments).  If for any unforeseen reason an item becomes temporarily unavailable for immediate shipping, you will be notified via phone and/or e-mail.

U.S. Shipping
For U.S. UPS Ground Transit times all domestic delivery types should arrive before the end of the corresponding business day offered by the shipping method.  For example, a 2nd Day Air order placed on Monday before 3:00 PM EST will arrive on Wednesday.  If ordered after 3:00 PM EST it will arrive on Thursday. Please note that we do not offer UPS Saturday delivery, therefore, if you order before 3:00PM EST on Friday with Next Day Air shipping, your order will arrive on Monday.

International Shipping
Orders outside of the United States should select USPS Express Mail International. Customers are responsible for any customs fees and duties charged by their respective countries. International orders ship within 2 business days. Estimated delivery time is 7-10 business days.

Military and Alaska/Hawaii
Orders to military addresses and AK, HI, PR & GU are shipped via USPS Priority Mail. Orders ship within 2 business days. Estimated delivery time for AK, HI, PR & GU is 3-5 business days. Please note that there is no estimated delivery time for military mail due to military mail procedures.

Billing Address and P.O. Boxes
If you are paying by credit card, your billing address must match your credit card billing address (i.e. the address your statements are sent to).  Incomplete or inaccurate shipping and/or billing information may result in delays to your order. Also, please note that UPS does not ship to P.O. Boxes.